Verdict on the 2019 live downloads?

[eiricd]

Title says it all:)

Will buy one regardless, but any thoughts on how 2019 compares to 2010, 13 and 15?


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[PensaGhost]

Title says it all:)

Will buy one regardless, but any thoughts on how 2019 compares to 2010, 13 and 15?


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when they start to come out in 2 days we might answer

[jbaent]

Title says it all:)

Will buy one regardless, but any thoughts on how 2019 compares to 2010, 13 and 15?


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Nobody knows. The first one will be available in two days.

[eiricd]

Didn’t realize, sorry :/


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[jbaent]

Didn’t realize, sorry :/


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Don't worry, I had to check the availability date too...

[Ian Lewis]

Getting worried.  I ‘pre-ordered’ the Barcelona Show yesterday which was suppose to be available to download today.  I still have no download link.  They replied saying there was an issue with the download link but I’ve received the download link in the first place!

Anyone else had issues?


www.ianlewisphoto.co.uk

[Ian Lewis]

“Hi there,

Thank you for reaching out, and apologies for the confusion!
Due to a technical error, the email for the Barcelona digital download was sent before the download link was prepared.
This is why you are seeing the error message when you attempt to download.

The Barcelona download link will be available soon once it is ready. The email that you received with the link will still work, and we will inform you when the download is ready!

Apologies again for this confusion, we hope you understand.
If you have any further questions, please do not hesitate to get in touch.

Thank you, have a wonderful day!”


www.ianlewisphoto.co.uk

[Pottel]

and still no recording. don't promise stuff you cannot deliver. also, communication people!

[Ian Lewis]

and still no recording. don't promise stuff you cannot deliver. also, communication people!

Yeah, I’m well annoyed What a mess.  Was planning on purchasing a few as well which is good money for them!  I’m hesitant now though


www.ianlewisphoto.co.uk

[wakeywakey]

mk.com messes up again.
Let's be honest they are a money grabbing site with rubbish service.
If we want the downloads we don't have a choice and they know it so abuse their position.
It certainly doesn't have to be this way but the only way they will possibly listen is if we stop buying from them.Unfortunately most of us won't:(

[holaknopfler]

What an utter bunch of amateurs. Really. I've never seen such crap service and communication around a world famous artist. They should be ashamed

[Knopflerfan]

Still waiting.....

[Ian Lewis]

4 days later and still no download link


www.ianlewisphoto.co.uk

[Knopflerfan]

Still waiting too.....money has gone out I've noted...

[wakeywakey]

4 days later and still no download link


www.ianlewisphoto.co.uk

Don't worry you're not alone!
They must know they are doing badly so common sense should tell them to issue an apology and inform everyone there will be a weeks delay while they sort out the problems/employ some competent people.
Many of us are annoyed by the issues but my overriding emotion is sadness.It isn't that difficult to get this right in a timely manner but we continually get treated like second class citizens.
The Fair Admission fiasco,the LONG wait to receive the boxset and now this.
Why should we continue to pay a premium price for substandard efforts?
I can no longer think of one reason to buy from mk.com again.