A Mark In Time

Previous Tours => 2015 Tracker European & North American tour => Tickets : sale / exchange / wanted => Topic started by: 11-54_Stringcheese on May 19, 2015, 03:05:00 PM

Title: In case you've got tickets, but see that you won't be able to go ...
Post by: 11-54_Stringcheese on May 19, 2015, 03:05:00 PM

Hi all,

Has any of you been in that situation? Can you get a refund from the management/venue? Is there a way to sell the tickets (at regular price) legally?

I have two tickets for me and my wife for the Cracow show, but there's a possibility we can't make it. Would be a shame to have paid that money for nothing.

Title: Re: In case you've got tickets, but see that you won't be able to go ...
Post by: 11-54_Stringcheese on May 19, 2015, 03:57:35 PM

Sorry, I didn't see there is a whole section for tickets.

I see that you are selling and buying tickets there, but how do you go about it in practice? Would I need to go to the venue to pick up the tickets and then hand them over to the buyer?

Title: Re: In case you've got tickets, but see that you won't be able to go ...
Post by: Jules on May 19, 2015, 04:15:30 PM

Contact the staff in mk.com and they will help you with it

Title: Re: In case you've got tickets, but see that you won't be able to go ...
Post by: 11-54_Stringcheese on May 19, 2015, 04:21:15 PM

Thank you, jbaent.

Title: Re: In case you've got tickets, but see that you won't be able to go ...
Post by: 11-54_Stringcheese on May 20, 2015, 01:02:09 AM

Just to update, in case others are in a similar situation as me.

The customer service assistant at markknopfler.com wrote: "There are no refunds on tickets. However, if you're able to find a friend to go in your stead, let me know their name and I'll update the pickup name on your order."

Title: Re: In case you've got tickets, but see that you won't be able to go ...
Post by: FenderBender on May 20, 2015, 11:20:04 AM

Useful know. Many thanks for the information, Stringcheese.

Though I I hope that you do not have to give up your tickets. Despite all the doom mongers on this forum, I found the concert that I attended (Manchester) really enjoyable.

Regards

Title: Re: In case you've got tickets, but see that you won't be able to go ...
Post by: ingridswing on May 20, 2015, 03:59:46 PM

Enjoyable? That's an understatement. I loved it and so far items the best night I think

Title: Re: In case you've got tickets, but see that you won't be able to go ...
Post by: FenderBender on May 21, 2015, 11:19:46 AM

Hi Ingrid.

Hope you are enjoying your adventure. In my defence I did say "really enjoyable" and I did use other superlatives in a post under the Manchester gig thread.

Regards